Subject: Re: Refund Follow up! // 6227203513 // 1531525
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 20 Nov 2020 23:15:33 -0700 (MST)

Hi Team, 

As per the update on child ticket, return items have been received however they are unable to process the refund due to tech. issue. 

Kindly do the needful. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 14:14:00 
Subject: Refund Follow up! // 6227203513 // 1531525 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 25, 2020 

Order ID: 6227203513 
Return Tracking ID: 45522686720, 45082021283 
Assistance Required: Need refund to customer 
RMA: 1000032694 

Issue Description: Customer raised a return request for 4 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1584259 has been created, however no update received from the team. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh