Subject: Process the Refund
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>
Date: Fri, 20 Nov 2020 22:33:56 -0700 (MST)

Hi Team, 

Kindly process the refund for the below RMA as the order is NDR. 
Order Number: 6222396769 
AWB : 46179651700 
RMA : 1000005771 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" <[email-masked]> 
To: "Hemyar Nasser" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 27 October, 2020 06:27:21 
Subject: Re: Process the Refund 

Hi Hemyar, 

As the AWB is invalid and the value of the RMA above 100, Kindly create child ticket and confirm if Conloc recived the items or not. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, October 26, 2020 2:33:59 AM 
Subject: Process the Refund 

Hi team 

Problem Statement: Process the Refund. 
Order Created: Sep 8, 2020 
Order Number: 6222396769 
AWB : 46179651700 
RMA : 1000005771 
Assistance Required: Need urgent Process the Refund. 
Issue Description: the customer is complaining about late refund as the order returned by courier, please do the needful. 
​ 
Best Regards, 
Hemyar