Subject: RE: RE: Order status not updated Case id - 1718314 Order Number: 9614893308
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Mohd Imran <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sat, 21 Nov 2020 03:14:32 +0000

Dear Team,

Status is already updated as delivered.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Saturday, November 21, 2020 2:31 AM
To: Mohd Imran <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>
Subject: Re: RE: Order status not updated Case id - 1718314 Order Number: 9614893308

External email sender, please take precaution.
Dear Vishwajeet,

Please approve the above request so that we can proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c821d87e2ad4358efe4895a8a0536252a2dba1c2daf9932e6f85211d2f38febc<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fc821d87e2ad4358efe4895a8a0536252a2dba1c2daf9932e6f85211d2f38febc&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C6c691ea6a5914d473bf208d88da3fb51%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637415082864971496%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zwuS5jjYA79Gk1JHCyk3gv5b4novDsR7qhDoXgDgcaY%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C6c691ea6a5914d473bf208d88da3fb51%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637415082864971496%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=s0jZA81IP%2FbYKeVsDspQ4qjybA9YTy47TR3r9Pje7dY%3D&reserved=0> to check the details.
Thanks,
Shailesh Bisht,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C6c691ea6a5914d473bf208d88da3fb51%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637415082864971496%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=h7v4QIoM5Y%2BeegCS10acLk3kOuX91DzP8VcG20AInFQ%3D&reserved=0>
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Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
On Sat, 21 Nov at 3:59 AM , Mohd Imran <[email-masked]<mailto:[email-masked]>> wrote:
Hi @FarEye Support<mailto:[email-masked]>,

Please update the order status as delivered.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODE5NTI1MjgsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.bOdOB46GefYC6LHMxtERrWMGoi5pOWU7JAqYeZo-6Bs]

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 21, 2020 2:05 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order status not updated Case id - 1718314 Order Number: 9614893308

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 21 November, 2020 03:33:53
Subject: Order status not updated  Case id - 1718314 Order Number: 9614893308

Hi Team,

Please assist us to update the order status as delivered as the customer confirmed that he had received his order and wants to return the item at the store.
​​
Problem statement - order status not updated

Case id - 1718314
Order Number: 9614893308
Order Created: 11/7/2020
AWB - 1000008740775

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C6c691ea6a5914d473bf208d88da3fb51%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637415082864981490%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RaAtIkA4HdiqrrBDzE6foaXkdRIGvbUsAgH6mIYYHow%3D&reserved=0>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com