Subject: Fwd: Store Complaint(Qatar)
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 20 Nov 2020 16:39:51 -0700 (MST)

Hi Team, 

Kindly assist in below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 14 November, 2020 03:43:11 
Subject: Re: Store Complaing 

Hi Team, 

Any update on this? 
With reference to ticket number: 1661436. Customer faced an incident at Max store in Al Rayyan in Qatar at Nov 07, 2020 between 11:00 AM to 11:30 AM. 

As per the customer she went to the Max store to purchase some times which cost them 75 Riyal on which customer gave 500 Riyal to the Cash counter for billing. But the Cashier told customer there is NO change in their hand , so that they can't give the items to them. 

Customer felt embarrassed in front of her friend and felt insulted. Kindly arrange the callback for the customer. 

Customer name: Praveed KK 
Customer contact number: 33024316 
Customer email id: [email-masked] 

Kindly look into this and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 10 November, 2020 23:11:54 
Subject: Re: Store Complaing 

Hi Team, 

Kindly ignore previous mail? 

With reference to ticket number: 1661436. Customer faced an incident at Max store in Al Rayyan in Qatar at Nov 07, 2020 between 11:00 AM to 11:30 AM. 

As per the customer she went to the Max store to purchase some times which cost them 75 Riyal on which customer gave 500 Riyal to the Cash counter for billing. But the Cashier told customer there is NO change in their hand , so that they can't give the items to them. 

Customer felt embarrassed in front of her friend and felt insulted. Kindly arrange the callback for the customer. 

Customer name: Praveed KK 
Customer contact number: 33024316 
Customer email id: [email-masked] 

Kindly look into this and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 10 November, 2020 23:09:29 
Subject: Store Complaing 

Hi Team, 

With reference to ticket number: 1661436. Customer faced an incident at Max store in Al Rayyan in Qatar at Nov 07, 2020 between 11:00 AM to 11:30 AM. 

As per the customer she went to the Max store to purchase some times which cost them 75 Riyal on which customer gave 500 Riyal to the Cash counter for billing. But the Cashier told customer there is NO change in their hand , so that they can't give the items to them. 

Customer felt embarrassed in front of her friend and felt insulted. 

Kindly look into this and advise for the further process. 

Regards, 
Abhishek Borgaonkar