Subject: Re: Late Collection / 6237564753
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Fri, 20 Nov 2020 08:44:53 -0700 (MST)

Hi Team, 

Kindly please arrange the collection on a priority basis. 
We have already escalated to the courier team but we have not received any response from their side. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 17 November, 2020 17:11:26 
Subject: Late Collection / 6237564753 

Hi Team, 

The return request was created on 11/6/20 but till now items have not collected from the customer so we have escalated to the courier team but still we have not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Oct 31, 2020 
Order ID: 6237564753 
Tracking ID: RP1106201000324 

Ticket number - 1680168 

We are looking forward to your reply. 

Regards 
Rehan