Subject: RE: Gift card issue(1346827)
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Sreejith Radhakrishnan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Fri, 20 Nov 2020 12:47:11 +0000

Hi Apoorv,

What’s the error?

What is the JIRA ticket?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, November 20, 2020 4:37 PM
To: Escalations Dxbteam <[email-masked]>
Cc: zameer mirza <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Sreejith Radhakrishnan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Re: Gift card issue(1346827)

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "zameer mirza" <[email-masked]<mailto:[email-masked]>>, "sreejith radhakrishnan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 19 November, 2020 21:56:49
Subject: Re: Gift card issue(1346827)

Hi Team,

Please assist regarding the following issue.

Regards
Shakeeb

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 16, 2020 5:54:08 AM
Subject: Gift card issue(1346827)

Hi Team,

Customer is unable to use the gift card.

Gift card Number: 1609981239911221837085001
PIN: 3725
Validity: May 2021
Customer email id: [email-masked]<mailto:[email-masked]>

Raised Jira on Oct 08, 2020, no update yet. Request you to please look into this and do the needful.

Regards,
Abhishek

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