Subject: Re: Refund followup! // 8206954909 // 1611551
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 20 Nov 2020 03:28:51 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 8, 2020 

Order ID: 8206954909 
Return Tracking ID: RP1015201000597 
Assistance Required: Need refund to customer 
RMA: 1000073252 

Issue Description: Refund for 2 items is still pending. 

Kindly check whether the items have been returned and refund the customer 

Regards, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 2 November, 2020 11:42:31 
Subject: Refund followup! // 8206954909 // 1611551 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 8, 2020 

Order ID: 8206954909 
Return Tracking ID: RP10090001398, RP10100100015, RP1015201000597 
Assistance Required: Need refund to customer 
RMA: 1000054171, 1000055460, 1000073252 

Issue Description: Customer raised a return request for 4 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1612112 has been created. 

Kindly check whether all the items have been returned and refund the customer 

Regards, 
Nitesh