Subject: 6238576512 // Need to mark as NDR
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Fri, 20 Nov 2020 02:52:49 -0700 (MST)

Problem Statement: Wrong status updated 

Order Date: Nov 3, 2020 
Order ID: 6238576512 
Tracking ID: CRDSAL0092532620 

Assistance Required: Need to mark as NDR 
Issue Description: As per Tracking ID the shipment is showing return to origin on 14/11/2020, but still the Hybris status updated as delivered and the customer is claiming he did not receive the shipment, so kindly do the needful ASAP 

Thanks & Regards, 
Seeta Kunwar