Subject: Re: Late Collection // 8207452546 // 1601428
From: Apoorv Joshi <[email-masked]>
To: olm kuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 20 Nov 2020 00:20:05 -0700 (MST)

Hi Team, 

AWB: RP10120002984 

Kindly advise why this collection is not getting done. Customer is waiting for a long time to return the items and is now threatening for MOC. 

Please collect the items from the customer on priority. Order was delivered under FP10110001837 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 7 November, 2020 16:39:07 
Subject: Late Collection // 8207452546 // 1601428 

Hi Team, 

Problem Statement: Late Collection 

Order Date : Oct 11, 2020 

Order ID: 8207452546 
Tracking ID: RP10120002984 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/12/20 10:04 PM and till now the item has not collected from the customer. We have emailed the courrier team multiple times, however no response received. 

kindly arrange the collection on priority basis. 

Regards, 
Nitesh