Subject: 2000419171 // Late Shipping
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Thu, 19 Nov 2020 23:54:53 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 

Order Date: Nov 4, 2020 

Order ID: 2000419171 
Tracking ID: N/A 
Child Ticket ID; 1671100 
Assistance Required: Need Urgent Delivery 

Issue Description: The customer placed an order on Nov 4, 2020, and till now she has not received the order. As per the hybris, the order status is ready to be shipped. 

Customer is chasing us for his order so we request you to expedite the delivery, 

Thanks & Regards, 
Seeta Kunwar