Subject: Re: Refund Followup! // 2000273888 // 1608979
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 19 Nov 2020 23:14:37 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 13 November, 2020 09:08:20 
Subject: Refund Followup! // 2000273888 // 1608979 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 11, 2020 

Order ID: 2000273888 
Return Tracking ID: 45355043602 
Assistance Required: Need refund to customer 
RMA: 1000069482 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1667904 has been created 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh