Subject: Re: Late refund // 9607834455
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, ABHAY YADAV <[email-masked]>
Date: Thu, 19 Nov 2020 23:13:01 -0700 (MST)

Hi Team, 

Is there is any update? customer is chasing us for refund for past 2 months. 

Regards 
Abhay 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 12 November, 2020 15:08:52 
Subject: Late refund // 9607834455 

Hi Team, 

Ticket- 1628361 
Child Ticket- 1628990 

Problem Statement: Late refund 

Order Date: Oct 13, 2020 
Order ID: 9607834455 
RMA: 1000080234 
Tracking ID: 46040237460 

Assistance Required: Need urgent Refund 

Issue Description: As per the tracking we can see that the item has been returned to our warehouse on Oct 25, 2020. However, the refund still not processed. 

Please check and process the refund. 

Thank you for your help 

Regards, 
Shivani