Subject: Refund Complaint with ref. to order no. 2000326880
From: PUSHKAR SRIVASTAVA <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 19 Nov 2020 23:06:51 -0700 (MST)

Hi Team, 

Problem Statement: Late refund 

Order Date: Oct 23, 2020 
Order ID: 2000326880 
RMA: 1000126489 
Tracking ID: 43822080433 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled. 
​ 
As per the tracking we can see that the item has been returned to our warehouse on Nov 8, 2020. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Pushkar Srivastava