Subject: RE: Voucher issue: Case id - 1666495
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 20 Nov 2020 05:11:54 +0000

@Seeta Seeta<mailto:[email-masked]>

For the partial amount, request a new voucher through Content team.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, November 20, 2020 5:22 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Voucher issue: Case id - 1666495

External email sender, please take precaution.
Hi Team,

Please advise on the below issue.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 15 November, 2020 23:39:48
Subject: Voucher issue: Case id - 1666495

Hi Team,

Case id - 1666495

Jira link: https://landmark.atlassian.net/browse/REL-125904

Jira response: Please check with concept team for an approval for the difference amount and get a new voucher created by content team.

Please note that with respect to order id - 6227319754 the customer has received the refund voucher and he is not able to redeem the refund voucher "62273197547960860595". We request you to please see the below attachment and do the needful.

Thank you for your help.

Regards,
Manish

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