Subject: Re: Voucher issue: Case id - 1666495
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 19 Nov 2020 18:21:37 -0700 (MST)

Hi Team, 

Please advise on the below issue. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 15 November, 2020 23:39:48 
Subject: Voucher issue: Case id - 1666495 

Hi Team, 

Case id - 1666495 

Jira link: https://landmark.atlassian.net/browse/REL-125904 

Jira response: Please check with concept team for an approval for the difference amount and get a new voucher created by content team. 

Please note that with respect to order id - 6227319754 the customer has received the refund voucher and he is not able to redeem the refund voucher "62273197547960860595". We request you to please see the below attachment and do the needful. 

Thank you for your help. 

Regards, 
Manish