Subject: Refund Complaint // 8207925792 // 1705224
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 19 Nov 2020 08:36:11 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 13, 2020 

Order ID: 8207925792 
Return Tracking ID: RP1016201000630 
Assistance Required: Need refund to customer 
RMA: 1000076907 

Issue Description: As we can check, under the Hybris, Bank Transfer is showing in progress. Customer is chasing for refund. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh