Subject: RE: Cancelled RMA// 2000319848
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 19 Nov 2020 14:36:21 +0000

Do as goodwill.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, November 19, 2020 1:02 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Cancelled RMA// 2000319848
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly assist us on the below case,

As per the AWB the items has been returned to Conloc but as per BI Oracle the received quantity is 0.

Order ID: 2000319848
Return tracking IDs: 43820980965, 43820985084
RMA: 1000098274, 1000098409

Regards,
Fauzan

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 19, 2020 2:27:27 PM
Subject: Cancelled RMA// 2000319848

Hi Team,

As per customer, he created two return request and the items have been collected by the courier team but the RMAs were cancelled. Kindly check on the following details and do the needful.

Order ID: 2000319848

Return tracking IDs: 43820980965, 43820985084

RMA: 1000098274, 1000098409

Thank you for your help.

Regards,
Algaily.

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