Subject: Refund Not Processed // 2000126400 // need to confirmation about returned items
From: M Ataullah <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 19 Nov 2020 03:36:29 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 6, 2020 
Order ID: 2000126400 
Return Tracking ID: 43817564770 
RMA: 40030123 
Assistance Required: Need to confirm the item has been received or not? 

Issue Description: Customer raised a return request for one item and we have checked with the tracking number that the items have been delivered to the warehouse according to the hybris the refund has been not processed yet, So we request you to check under RMA 40030123 and kindly process the refund as soon as possible. 

Regards, 
CS Team