Subject: RE: Bank Transfer // 6227391580 // 1605170
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Mohammed Athar <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Thu, 19 Nov 2020 10:07:31 +0000

Hi @Mohammed Athar<mailto:[email-masked]>,

Please provide proof of refund.

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Thursday, November 19, 2020 2:00 PM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: Re: Bank Transfer // 6227391580 // 1605170
Importance: High

External email sender, please take precaution.
Hi Malik,

Please confirm that the refund has been processed or not, because the customer is chasing his refund again and again.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 23 October, 2020 09:44:40
Subject: Bank Transfer // 6227391580 // 1605170

Problem Statement: Bank Transfer

Order Date: Sep 25, 2020
Order ID: 6227391580
RMA : 1000031412
Value of the return items; 204 SAR
Ticket no; 1605170
Jira link; https://landmark.atlassian.net/browse/REL-123160<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-123160&data=04%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cdf40df535fe344eb549f08d88c71e123%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637413768027527494%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=WmErenuuSm0zgOjp9QSvns%2BlZLgQp7jAN81q%2BHpYJQY%3D&reserved=0>
Assistance Required: Need to transfer the money to the bank account.

Issue Description: The customer place the order Through mastercard and his refund was processed in My Credit and he was chasing his refund in his bank account, now the amount has been removed from the My Credit Account, so kindly do manual refund for this customer.

Regards,
CS Team Syed Ataullah

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