Subject: Re: LATE DELIVERY // Mark NDR
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Mohd Imran <[email-masked]>, midhun madhu <[email-masked]>, Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, asjad hussain <[email-masked]>, olm kuwait <[email-masked]>, M Ataullah <[email-masked]>
Date: Thu, 19 Nov 2020 00:56:43 -0700 (MST)

Hi Team, 

Kindly take an action on the bellow case and mark it as NDR, because it's pending one month with us even we are following up continuously. 

Thanks & Regards, 
Seeta Kunwar 

From: "olm kuwait" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Mohd Imran" <[email-masked]>, "jessie caparas" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Hemyar Nasser" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "asjad hussain" <[email-masked]> 
Sent: Wednesday, 28 October, 2020 17:27:35 
Subject: RE: LATE DELIVERY 

Hi team, 

The below mentioned shipment is a test order from MAX. 

We didn’t receive the shipment physically. 

Thanks with regards 

Azmath 

From: Seeta Seeta <[email-masked]> 
Sent: 28 October 2020 14:14 
To: Mohd Imran <[email-masked]>; Jessie Caparas <[email-masked]>; olm kuwait <[email-masked]> 
Cc: Hemyar Nasser <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Midhun Madhu <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; asjad hussain <[email-masked]> 
Subject: Re: LATE DELIVERY 

External email sender, please take precaution. 

Hi Team, 

Please assist regarding the following concern 
the customer is chasing us constantly 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Hemyar Nasser" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, October 20, 2020 8:52:57 AM 
Subject: LATE DELIVERY 

Hi Team, 

With reference to tracking ID: FP09220001714 

Order: 8204115494 

The order was shipped from our side on Sep 22, 2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 

Fauzan 

From: "Hemyar Nasser" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, October 15, 2020 3:28:08 AM 
Subject: LATE DELIVERY 

Hi team 

Problem Statement: Late delivery. 

Order Created: Sep 21, 2020 

Order Number: 8204115494 

Tracking ID: FP09220001714 

Assistance Required: Need urgent delivery. 

Issue Description: the customer is complaining about late delivery. and customer insist to get the courier phone number which i don't know and if we don't provide the courier number he will rise case against us. anyway, according to tracking no the order rejected by customer twice once on Sep 22 04:28 PM and the another one on Sep 26 01:47 PM. 

please check the case and do the needful. 

Regards 

Hemyar. 

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