Subject: FW: Voucher Request for Order Id 9754864660
From: Faraz Lohani <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 19 Nov 2020 06:44:23 +0000

Hi Team,

Please do the needful share the voucher with the customer. Confirm once done.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Rashmita Sharma <[email-masked]>
Sent: Thursday, November 19, 2020 12:24 AM
To: Faraz Lohani <[email-masked]>; Chiranjeev Malhotra <[email-masked]>; Ron Thomas <[email-masked]>; [email-masked]
Cc: Raveen Sethupathy <[email-masked]>; Namrita Kanjani <[email-masked]>; Escalations Dxbteam <[email-masked]>; Salman Mamajiwala <[email-masked]>
Subject: Re: Voucher Request for Order Id 9754864660

Dear Splash Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 094-FDCY-9AWC-FFL3-C|Start Date: 18.11.2020 00:00:00|End Date: 25.11.2020 23:59:59
Type: Serial Voucher|Concept: SPLASH|Territory: UAE|Checkout Site: N/A
Value: 76 AED|Minimum Threshold Value: 85 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE
Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1
Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Regards
Rashmita

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 18 November 2020 at 6:04 PM
To: Rashmita Sharma <[email-masked]<mailto:[email-masked]>>, Chiranjeev Malhotra <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Cc: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Salman Mamajiwala <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher Request for Order Id 9754864660

Hi @Rashmita Sharma<mailto:[email-masked]>,

I believe the voucher is not valid as the code is not correct and the territory is also wrong.

Kindly provide us the voucher again.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Rashmita Sharma <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 4:15 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Chiranjeev Malhotra <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Salman Mamajiwala <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher Request for Order Id 9754864660

Dear Splash Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: WWB20|Start Date: 17.11.2020 00:00:00|End Date: 10.12.2020 23:59:59
Type: Promotional Voucher|Concept: SPLASH|Territory: BAH|Checkout Site: SPLASH
Value: 20% |Minimum Threshold Value:  %%%%%%%%%|Maximum Discount:  N/A|Combinable with other vouchers: FALSE
Total quantity of redeemable vouchers: 1000000|Total quantity of redemptions per customer: 1000000
Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Dear Splash Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: WWK20|Start Date: 17.11.2020 00:00:00|End Date: 10.12.2020 23:59:59
Type: Promotional Voucher|Concept: SPLASH|Territory: KUW|Checkout Site: SPLASH
Value: 20% |Minimum Threshold Value:  %%%%%%%%%|Maximum Discount:  N/A|Combinable with other vouchers: FALSE
Total quantity of redeemable vouchers: 1000000|Total quantity of redemptions per customer: 1000000
Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Regards,
Rashmita Sharma

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 17 November 2020 at 10:53 AM
To: Chiranjeev Malhotra <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Rashmita Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher Request for Order Id 9754864660

Hi Chiranjeev,

Good Morning!

This is to inform you that the actual amount is 76AED, and the threshold amount would be 85AED.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Chiranjeev Malhotra <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 16, 2020 6:18 PM
To: Ron Thomas <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Rashmita Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher Request for Order Id 9754864660

Hey Team,

Please provide the voucher threshold to proceed with the request.

Chiranjeev Malhotra
Digital Marketing Coordinator
Web Team | Landmark Group
W: webteam.com
M:+971545688773
T: +9714 517 2108

From: Ron Thomas <[email-masked]<mailto:[email-masked]>>
Date: Monday, 16 November 2020 at 4:18 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Chiranjeev Malhotra <[email-masked]<mailto:[email-masked]>>, Rashmita Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher Request for Order Id 9754864660

Fyi @Chiranjeev Malhotra<mailto:[email-masked]>@Rashmita Sharma<mailto:[email-masked]>

Regards,
Ron Thomas
Web Team | Landmark Group
T: +97145172134

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Date: Monday, November 16, 2020 at 3:33 PM
To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Cc: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Voucher Request for Order Id 9754864660

Hi Team,

Good day!

Request your attention on creating a voucher on the order number 9754864660, the details of which are mentioned as below:

Name of the customer - Ankit Shah
Concept – Splash
Amount - 85AED
Validity – 7 days

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com