Subject: Return approval required - Order ID 9609079452
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 18 Nov 2020 23:36:17 -0700 (MST)

Hi Team, 

WIth regards to Order ID 9609079452, the customer has purchased '160165114 - - Juniors Butterfly Walker with Activity Tray' on Oct 19, which was delivered on Oct 21. 

The customer has come to us on chat on Nov 19, and stating that the volume of the speaker available in the speaker try is very low. He is asking for the repair of this item. 

Kindly assist. 

Regards, 
Nikhil.