Subject: RE: Return Item Issue / 9604642551
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 19 Nov 2020 04:48:11 +0000

@Seeta Seeta<mailto:[email-masked]>

Do goodwill for it.

Mention the return AWB in the notes.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 17, 2020 11:28 PM
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Return Item Issue / 9604642551

External email sender, please take precaution.
Hi Jessie,

Please assist to close the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 8 November, 2020 03:56:51
Subject: Return Item Issue / 9604642551

Hi Team,

The customer raised a return request from 3 orders. However, he returned his all return items in 1 AWB 46040029803.

So we have escalated to the warehouse regarding how many items they have received but we have not received any response from their side, so we request you please do the needful and help us to resolve this case as soon as possible.

Under this order he returned his all items together.
Order ID: 9604642551
Tracking ID: 46040029803

The return request has raised from these 3 orders.
Order ID: 9604868556, 9606848864 and 9604642551
Tracking number: 46040029836, 46040029965 and 46040029803

Ticket number - 1610872
Child Ticket - 1637455

We are looking forward to your reply.

Regards
Rehan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com