Subject: To get Order status Marked as NDR to refund the customer.
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 18 Nov 2020 21:44:26 -0700 (MST)

Hi Team, 

Problem Statement: To get Order status Marked as NDR to refund the customer. 

order Date : 22/10/2020 
Order number: [ callto:6233026887 | 6235107588 ] 
AWB: CRDSAL0085120720 

Order is RTO as per the tracking however, still showing In transit on hybris. Customer is chasing for their refund. 

Please assist in updating the status to NDR so that customer can receive their refund. 

Thank you for your help! 

Regards, 
Shafeeque