Subject: RE: RE: Order Status Updation - 6233026887
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Shatakshi Pandey <[email-masked]>, "[email-masked]" <[email-masked]>, K Nayan <[email-masked]>, Sanjana Suresh <
Date: Thu, 19 Nov 2020 03:55:08 +0000

@Vishwajeet Singh<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]>
Sent: Wednesday, November 18, 2020 10:39 AM
To: Jessie Caparas <[email-masked]>
Cc: [email-masked]; [email-masked]; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; [email-masked]; K Nayan <[email-masked]>; Sanjana Suresh <[email-masked]>
Subject: Re: RE: Order Status Updation - 6233026887

External email sender, please take precaution.
Dear Jessie,

Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783547977021%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bP8yMc9MKaJHGZ%2BDsak3RDer0zE%2BdDZXipCbZkEHJEk%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783547977021%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=m%2Ba5CMeR5BDSQoMBqIWlUyQ0Dx3p6NnkWV7MO92pgog%3D&reserved=0> to check the details.
Thanks and Regards,

Garima Mathur, Technical Engineer
FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783547987014%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=SrG22E9u66YHJz1KqNi%2Bd9UP6kZ3TtKGZg5i8zs4V34%3D&reserved=0>

Call: +91 7065956595
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On Tue, 17 Nov at 3:59 PM , FarEye Support <[email-masked]> wrote:
Dear Jessie,

Please let us know if any further assistance is required from the support end.

Thanks for your kind cooperation.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783548016999%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CFxhKtR1V%2Fils16KKWuyNid063UOXoSluGom568%2FOyc%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783548027000%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yh1VjiWnlCbiCZhiQQypKqlnkK%2FpEg4qM8yp1v%2BgH3I%3D&reserved=0> to check the details.

Thanks and Regards,
Rup Singh Gurjar
Technical Engineer | FarEye
Call: +91 70-6595-6595 ||www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783548027000%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8zGsSBRc6BF91DSX1ZDsJYIDYLusn%2BORfCaKRdY9qQc%3D&reserved=0>||

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On Tue, 17 Nov at 2:47 PM , Jessie Caparas <[email-masked]> wrote:
@Vishwajeet Singh<mailto:[email-masked]>
@K Nayan<mailto:[email-masked]> @Sanjana Suresh<mailto:[email-masked]>

Can you help out on the below?

Not sure what Ahmed is referring to as its not my scope.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Ahmed A. Saleh <[email-masked]>
Sent: Tuesday, November 17, 2020 1:08 PM
To: saad i. binshuwayyi <[email-masked]>; Jessie Caparas <[email-masked]>; FarEye Support <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Moayed M. Moni <[email-masked]>
Subject: RE: RE: Order Status Updation - 6233026887

External email sender, please take precaution.
Dear Saad,

I have replied to this many times

Dear Jessie
Please Map EventID 317 which represents return to origin to your system as we are already sending it.

Regards,
[Image removed by sender. cid:[email-masked]]

Ahmed A. Saleh
Integration Team Leader
M. +966 565795983 | T. +966 11 289 8757
E. [email-masked]<mailto:[email-masked]> | P. www.sp.com.sa<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sp.com.sa%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783548066986%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oWv9tdTL7bSRwTb2wGcSUiI9c4ZJz27AiZcPKx%2BQFPs%3D&reserved=0>
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@saudipost | 92 000 57 00

[Image removed by sender. cid:[email-masked]] Save a tree. Don’t hit print

From: saad i. binshuwayyi
Sent: Tuesday, November 17, 2020 12:00 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; FarEye Support <[email-masked]<mailto:[email-masked]>>; Ahmed A. Saleh <[email-masked]<mailto:[email-masked]>>
Cc: Vishwajeet Singh <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Moayed M. Moni <[email-masked]<mailto:[email-masked]>>
Subject: RE: RE: Order Status Updation - 6233026887
Importance: High

Dear Ahmad
Please technical support before you

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 9:11 AM
To: FarEye Support‏ <[email-masked]<mailto:[email-masked]>>; saad i. binshuwayyi‏ <[email-masked]<mailto:[email-masked]>>; Ahmed A. Saleh‏ <[email-masked]<mailto:[email-masked]>>
Cc: Vishwajeet Singh‏ <[email-masked]<mailto:[email-masked]>>; seeta.seeta‏ <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam‏ <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Shatakshi Pandey‏ <[email-masked]<mailto:[email-masked]>>
Subject: RE: RE: Order Status Updation - 6233026887
Importance: High

@[email-masked]<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]> can you please update on the below?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 6:44 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Vishwajeet Singh <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>
Subject: Re: RE: Order Status Updation - 6233026887

External email sender, please take precaution.
Dear Jessie,

Please provide us an update on the previous mail so that we can work on the same.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783548076983%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ls7jVESeNC8Z1lDahDvFJVggd5Z%2Bvup%2FAoAcxhp3q%2BA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783548086976%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B3NujS5KRaokg7YtZ4XGWsDr1cztS4FHUEgfrRxvoxY%3D&reserved=0> to check the details.
Thanks and Regards,

Garima Mathur, Technical Engineer
FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cbeed500209ec43aa85e608d88b8ca99f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412783548096974%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tn3kaGcyU8aFMxGnBLdZPHPmYxMMZvGjReRTtdLNOeg%3D&reserved=0>

Call: +91 7065956595
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On Mon, 16 Nov at 11:25 AM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
@saad i. binshuwayyi<mailto:[email-masked]> @Ahmed A. Saleh<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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