Subject: RE: RMA cancelled for the collected items
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 18 Nov 2020 16:06:35 +0000

Good will gesture processed.

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, November 18, 2020 2:15 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Re: RMA cancelled for the collected items

External email sender, please take precaution.
Hi Team,

Kindly assist in the below case as the refund is pending from long time for  the RMAs cancelled for the  items delivered to the WH.

Order ID: 9609498468    - Return Tracking ID: RP102220001402   -- RMA :1000092675
Order No.9609415845 - RP102220001404   --- RMA: 1000092676

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 13 November, 2020 22:04:35
Subject: RMA cancelled for the collected items

Hi Team,

Problem Statement: RMAs cancelled for the  items delivered to the WH.
Order Date : 22/10/2020

Order ID: 9609498468    - Return Tracking ID: RP102220001402   -- RMA :1000092675

Order No.9609415845 - RP102220001404   --- RMA: 1000092676
Assistance Required:  Refund not processed

Issue Description: Customer raised a return request for  item and as per customer she/he handed over all  items to the courier team. As per customer the items have been delivered to the  WH. but the RMA is cancelled
Kindly do the needful.

Regards,
Shafeeque

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