Subject: Re: RMA cancelled for the collected items
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 18 Nov 2020 03:14:56 -0700 (MST)

Hi Team, 

Kindly assist in the below case as the refund is pending from long time for the RMAs cancelled for the items delivered to the WH. 

Order ID: 9609498468 - Return Tracking ID: RP102220001402 -- RMA :1000092675 
Order No.9609415845 - RP102220001404 --- RMA: 1000092676 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Friday, 13 November, 2020 22:04:35 
Subject: RMA cancelled for the collected items 

Hi Team, 

Problem Statement: RMAs cancelled for the items delivered to the WH. 
Order Date : 22/10/2020 

Order ID: 9609498468 - Return Tracking ID: RP102220001402 -- RMA :1000092675 

Order No.9609415845 - RP102220001404 --- RMA: 1000092676 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for item and as per customer she/he handed over all items to the courier team. As per customer the items have been delivered to the WH. but the RMA is cancelled 
Kindly do the needful. 

Regards, 
Shafeeque