Subject: RMA cancelled after collection of the items and delivery to the WH.
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 18 Nov 2020 01:11:49 -0700 (MST)

Hi Team, 

Problem Statement: RMA cancelled after collection of the items and delivery to the WH. 

Order Date :22/10/2020 
Order ID: 6235072496 
Return Tracking ID: 46290425952 
Assistance Required: Urgent refund 

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over 2 item to the courier team. 

but according to the hybris the refund has not been processed for items, and the RMA got cancelled. 
So we request you to check RMA 1000101814 and process the refund. 

Regards, 
Shafeeque