Subject: Re: Refund Followup! // 9770127710 // 1467750
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 18 Nov 2020 00:52:41 -0700 (MST)

Hi Team, 

Refund is pending for a long time, and customer is chasing on daily basis. 

Kindly update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 28 October, 2020 08:13:15 
Subject: Refund Followup! // 9770127710 // 1467750 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Feb 13, 2020 

Order ID: 9770127710 
Return Tracking ID: 46038150620, I201A49 
Assistance Required: Need refund to customer 
RMA: 43426171 (Deleted) 

Issue Description: Customer raised a return request for 3 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1598789 has been created, however no update received from the team. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh