Subject: RE: The Amount has been deducted 2 times
From: Mustafa Chakki <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohd Imran <[email-masked]>
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hafizullah Lsm <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Wed, 18 Nov 2020 06:23:27 +0000

REFUNDED the second deduction.
There is a 2.9 my credits for 1st order please whether to process a refund for 2.9 KWD or not. As there is no ticket for that.

Original Transaction ID202024131847152
IP Address168.187.70.73Batch ID
Transaction Date/TimeWed Nov 18 09:20:33 AST 2020Post Date1118
Transaction ID202032340216816Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******5484Card ExpirationAug , 2021
Transaction Amount14.300Currency Code414
Merchant Track ID159856363300014987Result CodeCAPTURED
Host Response00Authorization Code047144
AVS ResponseCVD2 Validation Repsonse
Reference ID032396000020STAN ID747856
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, October 27, 2020 1:34 PM
To: Mustafa Chakki <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Hafizullah Lsm <[email-masked]>; Apoorv Joshi <[email-masked]>; Asjad Hussain <[email-masked]>
Subject: Re: The Amount has been deducted 2 times

External email sender, please take precaution.
Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 1, 2020 8:57:44 AM
Subject: Fwd: The Amount has been deducted 2 times

Hi Rashid,

Kindly assist with the below case.

Regards,
Apoorv

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 September, 2020 13:08:12
Subject: The Amount has been deducted 2 times

Hi Team

Problem Statement: The Amount has been deducted 2 times

Order Date : Aug 28, 2020
Order ID: 8200040011
Deduction Amount: KWD14.30
Identifier: KNET

Assistance Required: Need to check and refund

Issue Description: The Customer placed an order on Aug 28, 2020, but the amount has been deducted 2 times both Transaction details are attached so we request please check the order and do the needful.

Regards
Hafizullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com