Subject: RE: Amount deduction/ [email-masked]
From: Mustafa Chakki <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Reddy Prasad <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Wed, 18 Nov 2020 06:16:13 +0000

REFUNDED.

Original Transaction ID202008328933851
IP Address168.187.70.73Batch ID
Transaction Date/TimeWed Nov 18 09:15:17 AST 2020Post Date1118
Transaction ID202032359941129Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDBoubyan Bank
Card Number470350******6643Card ExpirationMay , 2022
Transaction Amount53.100Currency Code414
Merchant Track ID158495782600083294Result CodeCAPTURED
Host Response00Authorization Code871094
AVS ResponseCVD2 Validation Repsonse
Reference ID032396000017STAN ID816980
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Seeta Seeta <[email-masked]>
Sent: Monday, October 19, 2020 2:24 PM
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; asjad hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>
Subject: Re: Amount deduction/ [email-masked]

External email sender, please take precaution.
Hi Musatfa,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 10, 2020 10:05:34 AM
Subject: Amount deduction/ [email-masked]<mailto:[email-masked]>

Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 7 October, 2020 11:37:37
Subject: Amount deduction/ [email-masked]<mailto:[email-masked]>

Hi team,

The customer is claiming that KWD 53.100 was deducted twice but the customer has provided us only one transaction id but the on the bank statement we can see that the amount was deducted twice.
Customer email ID: [email-masked]<mailto:[email-masked]>
Transaction id: 700204000102
kindly check the bank statement and advise.

Regards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com