Subject: Re: Order Status Updation - 6233026887
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 17 Nov 2020 22:41:52 -0700 (MST)

Hi Team, 

We are still waiting for an update 

Kindly assist to to get it refunded. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, 14 November, 2020 10:04:25 
Subject: Order Status Updation - 6233026887 

Hi Team, 

With reference to the order number: 6233026887 
AWB: CRDSAL0080255320 

Order is RTO as per the tracking however, still showing In transit on hybris. Customer is chasing for their refund. 

Please assist in updating the status to NDR so that customer can receive their refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, November 14, 2020 6:56:12 AM 
Subject: To get Order status Marked as NDR 

Hi Team, 

Problem Statement: To get Order status Marked as NDR 

Order Date : 14/10/2020 

Order ID: 6233026887 
Return Tracking ID: CRDSAL0080255320 
Assistance Required: Refund not processed 

Issue Description: As per tracking the order status is " Returned to Origin" however still not marked as NDR. 
Kindly do the needful and refund the customer. 

Regards, 
Shafeeque