Subject: Refund Not Processed
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Tue, 17 Nov 2020 22:21:10 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 01/11/2020 

Order ID: 6237820724 
Return Tracking ID: RP1103200003065 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer he handed over items to the courier team. As per tracking the items are delivered to the WH. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000126090 how many item has been received in our warehouse and process the refund. 

Thanks & Regards, 
Seeta Kunwar