Subject: RE: Status update as NDR and process the refund Case id - 1705840 Order Number: 6236707807
From: Mohd Imran <[email-masked]>
To: FarEye Support <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 17 Nov 2020 20:28:22 +0000

@FarEye Support<mailto:[email-masked]> @Vishwajeet Singh<mailto:[email-masked]>,

Please help us to mark below order as RTO. As per courier shipment returned to warehouse.

Case id - 1705840
Order Number: 6236707807
Order Created: 10/29/2020
Tracking id - Z2157856

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, November 18, 2020 12:23 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Status update as NDR and process the refund Case id - 1705840 Order Number: 6236707807

External email sender, please take precaution.
Hi Team,

Please assist us to close the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 November, 2020 01:51:04
Subject: Status update as NDR and process the refund Case id - 1705840 Order Number: 6236707807

Hi Team,

Problem statement: Refund Not initiated yet

Case id - 1705840
Order Number: 6236707807
Order Created: 10/29/2020
Tracking id - Z2157856

Assistance Required: Update the order status as Not delivered and Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 11/11/2020 still the refund for the same has not been initiated.

Regards,
Manish

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