Subject: Re: Status update as NDR and process the refund Case id - 1705840 Order Number: 6236707807
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 17 Nov 2020 13:22:38 -0700 (MST)

Hi Team, 

Please assist us to close the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 18 November, 2020 01:51:04 
Subject: Status update as NDR and process the refund Case id - 1705840 Order Number: 6236707807 

Hi Team, 

Problem statement: Refund Not initiated yet 

Case id - 1705840 
Order Number: 6236707807 
Order Created: 10/29/2020 
Tracking id - Z2157856 

Assistance Required: Update the order status as Not delivered and Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 11/11/2020 still the refund for the same has not been initiated. 

Regards, 
Manish