Subject: Re: RE: Delay in Order status update // 6229672678 // Need to mark as NDR.
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 20:22:11 +0000

Dear Jessie/Imran,     We have published the RTO Initiated status for the shared AWB to the API Gateway. Below sharing the Request Data that was sent to the API Gateway for your reference as well.     {   "customer_shipment_id": "CRDSAL0075054120",   "customer_shipment_status": "RTOInitiated",   "customer_shipment_sub_status": "",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "reverse",   "event_timestamp": "2020-10-15 11:13:00",   "entry_type": "Hybris",   "order_id": "6229672678",   "chargeable_weight": "",   "scac": "SAU",   "seller_organization_code": "LMG_KSA",   "ship_node": "2299999",   "tracking_id": "CRDSAL0075054120",   "reference_number": "CRDSAL0075054120" }        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/45907779f4ba4bd381968a3cc155bf68998bfe12bf18da989aa5d7edc96fcc68 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Shailesh Bisht,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 18 Nov at  1:32 AM
                            ,  Mohd Imran <[email-masked]>  wrote:
                             
 HI 
@FarEye Support, 

 

 We are able to track this. 

 

  

 

 
 
Regards,

 
 Mohd. Imran 

 Customer Support WEB TEAM. 

 Landmark Tower, Dubai 

 +971-45172116 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Tuesday, November 17, 2020 9:22 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
 Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: RE: Delay in Order status update // 6229672678 // Need to mark as NDR. 

 

 
External email sender, please take precaution.

 

 

 Dear Jessie, 

 
 
 Would like to inform you that shared order number and reference number does not exist at our end. 

 

 

 
 please share correct order number so that we can do needful.  

 

   

 

 

  

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/45907779f4ba4bd381968a3cc155bf68998bfe12bf18da989aa5d7edc96fcc68 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 
Thanks,

 

 

 
 
Premanand, 

 

 

 
Technical Engineer

 

 

 

 

FarEye-
 Enabling Digital Logistics 

 

Call: +91 70-6595-6595

 

 

 

 

 

 

7+ Mentions

 

 

 

Digital Disruptor

 

 

 

Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Tue, 17 Nov at 6:33 PM
, Vishwajeet Singh <[email-masked]> wrote:

 

 
 Pls change the status 

 

 

 

 

 

   

 

Regards,

 

 
VJ

 

 
Supply Chain || Landmark Group

 

 
Landmark Tower, 18th Floor , Dubai Marina

 

 
UAE M     +971-585429874

 

 
UAE P      +971-45174259

 

 
KSA M     +966-596014307

 

 

 

 

 
 
 From: FarEye Support <[email-masked]>
 
Sent: Tuesday, November 17, 2020 4:21 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>;
[email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: RE: Delay in Order status update // 6229672678 // Need to mark as NDR. 

 

 

 
 
External email sender, please take precaution.

 

 

 

 Dear Vishwajeet, 

 

 

 

 

​Please provide your approval for the mentioned request. So that we can proceed further.

 

 

   

 

 

 

 

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/45907779f4ba4bd381968a3cc155bf68998bfe12bf18da989aa5d7edc96fcc68 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 

 
Thanks,

 

 

 

 
Shambhavi Singh, 

 

 

 

Technical Engineer

 

 

 

 

 

 
 
FarEye-
 Enabling Digital Logistics

 

 

Call: +91 70-6595-6595

 

 

 

 

 

 

 

 

7+ Mentions

 

 

 

Digital Disruptor

 

 

 

Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution
 or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 
175245:211857

 

 
 
 This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from
 disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.

www.landmarkgroup.com  

 

 

175245:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com