Subject: RE: Delay in Order status update // 6229672678 // Need to mark as NDR.
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Tue, 17 Nov 2020 20:03:48 +0000

PFA

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 17, 2020 12:54 PM
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Delay in Order status update // 6229672678 // Need to mark as NDR.
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly note that the customer chasing his refund so please assist us on the bellow case ASAP.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 November, 2020 15:52:18
Subject: Re: Delay in Order status update // 6229672678 // Need to mark as NDR.

Hi Team,

Any update?

Regards
Ataullah
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 28 October, 2020 16:33:08
Subject: Delay in Order status update // 6229672678 // Need to mark as NDR.

Problem Statement: Delay in Order status update

Order Date : Oct 3, 2020
Order ID: 6229672678
Tracking ID: CRDSAL0075054120

Assistance Required: Need to mark as NDR.

Issue Description: The shipement has been return to Origin on 15/10/2020, but it's not marked as NDR, so kindly update the consignment status.

Regards,
CS Team Syed Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: RE: Delay in Order status update // 6229672678 // Need to mark as NDR.
From: Mohd Imran <[email-masked]>
To: FarEye Support <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>, "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>
Date: Tue, 17 Nov 2020 20:02:37 +0000

HI @FarEye Support<mailto:[email-masked]>,

We are able to track this.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: FarEye Support <[email-masked]>
Sent: Tuesday, November 17, 2020 9:22 PM
To: Jessie Caparas <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: RE: Delay in Order status update // 6229672678 // Need to mark as NDR.

External email sender, please take precaution.
Dear Jessie,
Would like to inform you that shared order number and reference number does not exist at our end.
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODE2OTkwODgsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.STmq3u8Jd1nVWsqOK9szQd-6MI353lTeJWKZAvhgVe0]
please share correct order number so that we can do needful.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/45907779f4ba4bd381968a3cc155bf68998bfe12bf18da989aa5d7edc96fcc68<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F45907779f4ba4bd381968a3cc155bf68998bfe12bf18da989aa5d7edc96fcc68&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580396395%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nRb6U2zIC%2BZhE93NJuaHVRiBdW9J4WrL%2Bqf5%2FoPalzo%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580406390%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wTjSp%2Bd1JRMAPmQg9x%2FRfZudCm9J3J91Rwm63MoamSs%3D&reserved=0> to check the details.
Thanks,
Premanand,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580406390%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BRwAr6QuKFfiq2T27ilLcr%2FLlkbhmSgQqt3KmWLVo0U%3D&reserved=0>
Call: +91 70-6595-6595
[FarEye]
[gartner]
7+ Mentions
[gartner]
Digital Disruptor
[gartner]
Recognized
Chicago   |   London   |   Dubai   |   Singapore   |   India

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Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
On Tue, 17 Nov at 6:33 PM , Vishwajeet Singh <[email-masked]<mailto:[email-masked]>> wrote:
Pls change the status

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 4:21 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Vishwajeet Singh <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: RE: Delay in Order status update // 6229672678 // Need to mark as NDR.

External email sender, please take precaution.
Dear Vishwajeet,

​Please provide your approval for the mentioned request. So that we can proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/45907779f4ba4bd381968a3cc155bf68998bfe12bf18da989aa5d7edc96fcc68<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F45907779f4ba4bd381968a3cc155bf68998bfe12bf18da989aa5d7edc96fcc68&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580436371%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kjAoQ5tkTnH76pIIfvug37IVBMJGRtkSt62dOG3HZ%2BA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580446368%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FqYxenoih61yutYUPYOzZ0dpF2Setz53RfdAsAWiLq8%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580446368%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7wJERZOkUMwS5SxRdRY%2BseIZHYWKwWOsbqlLBKy6aO8%3D&reserved=0>
Call: +91 70-6595-6595
[FarEye]
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7+ Mentions
[gartner]
Digital Disruptor
[gartner]
Recognized
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On Tue, 17 Nov at 5:22 PM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please initiate RTO.

15/10/2020        11:13

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODE2NzEwNjMsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.7owTgI2tPCcN1DXsDEqU8Gk6Db-hm3vCI3gqb__OTL4]

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 12:54 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Delay in Order status update // 6229672678 // Need to mark as NDR.
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly note that the customer chasing his refund so please assist us on the bellow case ASAP.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 November, 2020 15:52:18
Subject: Re: Delay in Order status update // 6229672678 // Need to mark as NDR.

Hi Team,

Any update?

Regards
Ataullah
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 28 October, 2020 16:33:08
Subject: Delay in Order status update // 6229672678 // Need to mark as NDR.

Problem Statement: Delay in Order status update

Order Date : Oct 3, 2020
Order ID: 6229672678
Tracking ID: CRDSAL0075054120

Assistance Required: Need to mark as NDR.

Issue Description: The shipement has been return to Origin on 15/10/2020, but it's not marked as NDR, so kindly update the consignment status.

Regards,
CS Team Syed Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580476350%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ubj9Rz%2FwP7dqolqDEoOkIdMx3ZCJr9yXnAlCTypBpwI%3D&reserved=0>
175245:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C9431486670ae4cd2a6e108d88b33bb38%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637412401580486343%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=e6lCPQYg7THq%2B%2FWXIIowRGuEgiwe%2BTBm4SaEdbB8hzc%3D&reserved=0>
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