Subject: Scheduled Outage - 17th Nov - Critical Update
From: "HiveDesk Support" <[email-masked]>
To: [email-masked]
Date: Tue, 17 Nov 2020 07:56:28 -0800 (PST)

Outage for Critical Update  for 30 minutes 

   

 Many of our users are experiencing issues with login, check-in etc., We are pushing some critical updates that would potentially fix these issues. You will experience outage from 11:00 am EST, and last for about 30 minutes.  
   
During this time, you will not be
able to log into both the web and client applications. During the update, a
maintenance page will be displayed at   https://office.hivedesk.com  https://office.hivedesk.com [ https://office.hivedesk.com ].
You will be able to log into the web and client applications when the
maintenance page is removed.  
   
In the event that any of your team
members are unable to log time during the downtime we will be happy to work
with you to make any edits to their worksession times.   
   
Thank you for allowing us to serve
you, ​  HiveDesk Support  

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