Subject: RE: amount deduction/ [email-masked]
From: Mustafa Chakki <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 17 Nov 2020 13:26:26 +0000

RFEFUNDED.

IP Address168.187.147.210Batch ID-1
Transaction Date/TimeSun Sep 13 14:03:23 AST 2020Post Date0913
Transaction ID202025747501854Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******8811Card ExpirationFeb , 2021
Transaction Amount37.500Currency Code414
Merchant Track ID159950495600097137Result CodeCAPTURED
Host Response00Authorization Code599812
AVS ResponseCVD2 Validation Repsonse
Reference ID025797001076STAN ID122924
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

IP Address168.187.147.210Batch ID-1
Transaction Date/TimeSun Sep 13 14:03:23 AST 2020Post Date0913
Transaction ID202025747501728Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******8811Card ExpirationFeb , 2021
Transaction Amount37.500Currency Code414
Merchant Track ID159950485100096185Result CodeCAPTURED
Host Response00Authorization Code600305
AVS ResponseCVD2 Validation Repsonse
Reference ID025797001075STAN ID117802
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 29, 2020 1:40 PM
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: amount deduction/ [email-masked]

External email sender, please take precaution.
Hi Mustafa,

Please assist in closing the below case on priority.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 8 September, 2020 15:53:02
Subject: Re: amount deduction/ [email-masked]<mailto:[email-masked]>

Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 8, 2020 2:33:28 PM
Subject: amount deduction/ [email-masked]<mailto:[email-masked]>

Hi team,

The amount was deducted from the account of the customer twice and no order was placed.

Please check the below details and advise:

Transaction number: 025111029929 / 025122026921

Amount: 37.500 KWD
37.500 KWD

Date 7/9/2020
7/9/2020

Please check and advise urgently.

Best regards,
Asjad.

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