Subject: RE: Refund Not Processed // 6221368645
From: Mohammed Awad MohammedGaily <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ksaconloc Returns <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Shatakshi Pandey <[email-masked]>
Date: Tue, 17 Nov 2020 13:24:26 +0000

Done .

REPORT DATE: 17-Nov-2020
  RMA
Number
Customer Order
Return Date
Receipt Date
Item Id
Item Description
Concept
Expected
Qty
Received
Qty
24136264
6221368645
10-Sep-2020
30-Sep-2020
161671869
OVER THE HEAD HOODIE
6
1
1
24136264
6221368645
10-Sep-2020
30-Sep-2020
162503960
PANNELED BIKER JOGGER
6
1
1

Regards
Gaily
SCM - ECOM
Ext - 4650
From: Jessie Caparas <[email-masked]>
Sent: 17 November 2020 14:40
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ksaconloc Returns <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Shatakshi Pandey <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: RE: Refund Not Processed // 6221368645
Importance: High

@Ksaconloc Returns<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]> @Shatakshi Pandey<mailto:[email-masked]>

Kindly action the below child ticket.

Return already delivered to us.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 12:40 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Not Processed // 6221368645
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist on the bellow case ASAP.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 28 October, 2020 12:51:36
Subject: Refund Not Processed // 6221368645

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Sep 4, 2020

Order ID: 6221368645
Child Ticket Id; 1594455
Return Tracking ID: 46177427796
Assistance Required: Need urgent process the RMA 24136264

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Ataullah

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