Subject: RE: KNET ON VALIDATION
From: Mustafa Chakki <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Reddy Prasad <[email-masked]>, seeta.seeta <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 17 Nov 2020 13:21:36 +0000

REFUNDED.

Original Transaction ID202025150817457
IP Address168.187.70.73Batch ID
Transaction Date/TimeTue Nov 17 16:21:21 AST 2020Post Date1117
Transaction ID202032209640812Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDGulf Bank of Kuwait
Card Number531329******9606Card ExpirationJul , 2025
Transaction Amount4.400Currency Code414
Merchant Track ID159949830600033017Result CodeCAPTURED
Host Response00Authorization Code329690
AVS ResponseCVD2 Validation Repsonse
Reference ID032296000363STAN ID265806
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Mohammad Shababe Quamar <[email-masked]>
Sent: Saturday, November 14, 2020 10:09 AM
To: Apoorv Joshi <[email-masked]>; Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Reddy Prasad <[email-masked]>; seeta.seeta <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: RE: KNET ON VALIDATION

Hi @Mustafa Chakki<mailto:[email-masked]>

Below mention case still pending for action, the issue has been escalated, but still waiting for action.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 14, 2020 5:56 AM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>; Anju John <[email-masked]<mailto:[email-masked]>>
Subject: Re: KNET ON VALIDATION

External email sender, please take precaution.
Hi Shababe,

Please assist in closing the below case on priority. Case already added on KW Finance tracker since Nov 10, 2020. Transaction ID: 25144025812, Amount to refund: KWD 4.40

Please also find the bank statement attached for the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 31, 2020 10:43:53 AM
Subject: RE: KNET ON VALIDATION

@Mustafa Chakki<mailto:[email-masked]>

Also no reply here!

@Reddy Prasad<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 7:58 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>; Anju John <[email-masked]<mailto:[email-masked]>>
Subject: Re: KNET ON VALIDATION

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regardsm
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 15 October, 2020 11:17:31
Subject: Re: KNET ON VALIDATION

Hi Mustafa,

Requesting you to assist us in the below case on urgent basis.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 8:55:58 AM
Subject: Re: KNET ON VALIDATION

Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 26 September, 2020 13:25:31
Subject: Fwd: KNET ON VALIDATION

Hi Rashid,

Please assist on the below case.

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 26 September, 2020 11:17:23
Subject: Re: KNET ON VALIDATION

Hi Team,

Customer has made two order Sep 07, 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 07, 2020.

Transaction id shared by the customer has been attached for deduction of amount. Transaction id: 025144025812

Customer Name: Shafi khan
Customer contact number : 96621384
Customer Email id: [email-masked]<mailto:[email-masked]>

Kindly check and advise for the further process.

Regards,
Abhishek Borgaonkar

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com