Subject: RE: Refund Not Processed // 6216120983
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Tue, 17 Nov 2020 11:50:26 +0000

@Seeta Seeta<mailto:[email-masked]>

Same here. Already reflecting in Oracle.

Just raised a JIRA ticket.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 17, 2020 12:50 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: Re: Refund Not Processed // 6216120983
Importance: High

External email sender, please take precaution.
Hi Team.

Kindly note that the return items received at WH under the old RMA number and the child ticket also was created but no revert from them, so please assist us on the bellow case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 9 November, 2020 15:50:23
Subject: Re: Refund Not Processed // 6216120983

Hi Team,

Any update?

Regards
Ataullah
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 28 October, 2020 16:39:26
Subject: Refund Not Processed // 6216120983

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Aug 15, 2020

Order ID: 6216120983
Child Ticket ID; 1597078
Return Tracking ID: 46172393654
Assistance Required: Need urgent process the RMA 24066454

Issue Description: Customer raised a return request for 4 item and as per customer she/he handed over all 4 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Ataullah

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