Subject: RE: Refund not processed - 6235994323
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Shatakshi Pandey <[email-masked]>, Ksaconloc Returns <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 17 Nov 2020 10:39:28 +0000

@Shatakshi Pandey<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ramesh Gottimukkala<mailto:[email-masked]>

Please action the below child ticket.

RMA # 1000112934 needs to be closed to process the refund.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 17, 2020 11:01 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Refund not processed - 6235994323

External email sender, please take precaution.
Hi Team,

Kindly assist with the refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 15 November, 2020 14:10:08
Subject: Refund not processed - 6235994323

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Oct 25, 2020
Order ID: 6235994323
Return Tracking ID: RP1030200001920
RMA: 1000112934
Assistance Required: Process refund asap.

Issue Description: The returned items were collected and returned back to WH on Nov 03. The refund is pending since then. The child ticket 1670558 was created on Nov 10 and there is no response for the same.

The customer has complained that he has received only 04 nos of boxers in the set instead of 05, hence he has returned the items.
Kindly assist with the refund on priority.

Regards,
Nikhil

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