Subject: RE: Refund not initiate / 6223169390 and 6223522136
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 17 Nov 2020 10:14:51 +0000

@Seeta Seeta<mailto:[email-masked]>

Its reflecting in oracle BI.

Have we checked?

Check on customers returns report.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 17, 2020 1:38 AM
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not initiate / 6223169390 and 6223522136

External email sender, please take precaution.
Hi Jessie,

Please assist us to close the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 23 October, 2020 17:33:04
Subject: Refund not initiate / 6223169390 and 6223522136

Hi Team,

The return item has been delivered to the warehouse from these orders but amount has not refunded so we have escalated to the warehouse but still we have not received any response from their side.
We have also add the ticket number in the child ticket sheet.

So we request you please do the needful and help us to close this case as soon as possible.

Order ID: 6223169390 and 6223522136
Tracking ID: 46179030365 and 46178284880

Collection Reference: I161E7F and I13D800
RMA: 24147468 and 24136351

Ticket number - 1563645
Child Ticket number - 1573903

We are looking forward to your reply.

Regards
Rehan

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