Subject: RE: double amount deduction/ 8396029851
From: Mustafa Chakki <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Harish Thakor <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Asjad Hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 17 Nov 2020 09:30:00 +0000

REFUNDED.

Original Transaction ID202021961651960
IP Address168.187.70.73Batch ID
Transaction Date/TimeTue Nov 17 12:29:42 AST 2020Post Date1117
Transaction ID202032202691080Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDWarba Bank
Card Number559459******3860Card ExpirationSep , 2022
Transaction Amount69.500Currency Code414
Merchant Track ID159667664500030961Result CodeCAPTURED
Host Response00Authorization Code650191
AVS ResponseCVD2 Validation Repsonse
Reference ID032296000218STAN ID52151
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 30, 2020 11:29 AM
To: Harish Thakor <[email-masked]>; Mustafa Chakki <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Anju John <[email-masked]>
Subject: double amount deduction/ 8396029851

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case for double deduction.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 23, 2020 3:49:32 PM
Subject: double amount deduction/  [email-masked]<mailto:[email-masked]>

Hi team,

With reference to order number: 8396029851
The customer placed an order on Aug 6, 2020 and paid KWD69.50 but the same amount was deducted again on the same date.
Transaction id: 021930002376

kindly check the attachment provided by the customer and advise.

Regards,
Asjad.

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