Subject: RE: Double amount deduction/ [email-masked]
From: Mustafa Chakki <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Asjad Hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Date: Tue, 17 Nov 2020 09:27:17 +0000

ALREADY REFUNDED.

IP Address168.187.147.210Batch ID-1
Transaction Date/TimeTue Oct 06 12:38:46 AST 2020Post Date1006
Transaction ID202028038563736Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDAl Ahli Bank of Kuwait
Card Number428628******3590Card ExpirationMar , 2022
Transaction Amount14.850Currency Code414
Merchant Track ID159782472000025884Result CodeCAPTURED
Host Response00Authorization Code829095
AVS ResponseCVD2 Validation Repsonse
Reference ID028096000486STAN ID297056
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 30, 2020 9:27 AM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mustafa Chakki <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Subject: Re: Double amount deduction/ [email-masked]

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 September, 2020 12:28:36
Subject: Double amount deduction/  [email-masked]<mailto:[email-masked]>

Hi team,

The customer is claiming that KWD  14.850 was deducted from his account one month ago  but the order did not get placed.
Transaction id: 023250007718.
Kindly check the attachment and advise.

Regards,
Asjad.

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