Subject: Re: Refund Not Processed // 6216120983
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Tue, 17 Nov 2020 01:49:53 -0700 (MST)

Hi Team. 

Kindly note that the return items received at WH under the old RMA number and the child ticket also was created but no revert from them, so please assist us on the bellow case. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 9 November, 2020 15:50:23 
Subject: Re: Refund Not Processed // 6216120983 

Hi Team, 

Any update? 

Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 28 October, 2020 16:39:26 
Subject: Refund Not Processed // 6216120983 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Aug 15, 2020 

Order ID: 6216120983 
Child Ticket ID; 1597078 
Return Tracking ID: 46172393654 
Assistance Required: Need urgent process the RMA 24066454 

Issue Description: Customer raised a return request for 4 item and as per customer she/he handed over all 4 items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah