Subject: Re: Refund not processed - 9606567940
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 17 Nov 2020 00:08:54 -0700 (MST)

Hi Team, 

Kindly assist with the refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 13 November, 2020 16:48:40 
Subject: Refund not processed - 9606567940 

Dear team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 6, 2020 

Order ID: 9606567940 
Return Tracking ID: 46039678856 
Assistance Required: Need refund to customer 
RMA: 1000051908 

Issue Description: Customer raised a return request for 2 item and handed over to the courier team under tracking number: 46039678856 which was associated with order: 9606077583. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. The child ticket 1657097 was raised on Nov 06, but there is no response yet. 

Kindly look into the issue and refund the customer 

Regards, 
Nikhil.