Subject: Re: Refund not processed - 6235994323
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 17 Nov 2020 00:01:13 -0700 (MST)

Hi Team, 

Kindly assist with the refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, 15 November, 2020 14:10:08 
Subject: Refund not processed - 6235994323 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 25, 2020 
Order ID: 6235994323 
Return Tracking ID: RP1030200001920 
RMA: 1000112934 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Nov 03. The refund is pending since then. The child ticket 1670558 was created on Nov 10 and there is no response for the same. 

The customer has complained that he has received only 04 nos of boxers in the set instead of 05, hence he has returned the items. 
Kindly assist with the refund on priority. 

Regards, 
Nikhil