Subject: Fwd: Refund to be process(6220065575)
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nitesh Singh <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Mon, 16 Nov 2020 23:20:45 -0700 (MST)

Hi Team, 

Child ticket: 1630049 
Parent ticket: 1629790 

Problem Statement: Refund Not Processed 
Order Date : Aug 30, 2020 
Order ID: 6220065575 
Return Tracking ID: 46177423515 
Assistance Required: Need refund to customer 
RMA: 1000141529 

Issue Description: Customer raised a return request for 3 item and handed over to the courier team. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Kindly look into the issue and refund the customer 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nitesh Singh" <[email-masked]> 
Sent: Friday, 13 November, 2020 03:13:26 
Subject: Refund to be process(6220065575) 

Hi Team, 

Child ticket: 1630049 
Parent ticket: 1629790 

Problem Statement: Refund Not Processed 
Order Date : Aug 30, 2020 
Order ID: 6220065575 
Return Tracking ID: 46177423515 
Assistance Required: Need refund to customer 
RMA: 1000141529 

Issue Description: Customer raised a return request for 3 item and handed over to the courier team. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Kindly look into the issue and refund the customer 

Regards, 
Abhishek